WHAT ARE THE WARRANTY DETAILS?

Should any part fail due to defective workmanship or faulty materials within the specified period from the date of purchase, www.bbqgrillsthai.com  or Texas Grills will repair or, (at distributors option), replace the defective part free of charge during the warranty period of 12 months from date of purchase.

This warranty does not cover the purchaser or any other person for damage, malfunction or loss due to the following:

  1. Lack of maintenance, abuse, neglect, misuse, accident or improper installation of the Gas Grill.
  2. Any consequential, indirect or special damage of any nature whatever nor for any loss of profits, economic loss or any similar form of damage.
  3. Scratches, dents, corrosion or discolouring caused by heat, abrasive or chemical cleaners or chipping of porcelain or painted parts.
  4. Corrosion or damage caused by exposure to the elements, grease fires, insects, weather or hail.
  5. Cleaning or normal wear and tear.  Service calls of this nature are chargeable.
  6. Unauthorised repairs during the warranty period.
  7. Removal or re-installation costs
  8. Cracked and weathering of plastic parts caused by exposure to the elements or damage by weather, heat, rough use, heat, insects, chemicals or foods acids or juices.
  9. Defects, malfunctions and/or failures caused by normal wear and tear, misuse, neglect, accidental damage Defects, malfunctions or failures caused by an act or omission of other persons.
  10. The cost of collection, delivery and/or disposal of the equipment unless there is prior agreement from the company.
  11. Any damages or losses, either directly or indirectly, due to an Act of God of effects from elements (e.g. rusting) as a result of improper care or maintenance.
  12. If original parts are not available, the companyreserves the right to repair and/or replace suitable substitute parts.
  13. The gas grill is not suitable for professional use.

NOTE: Barbecue must be covered when not in use.

NOTE: Rust should be removed by a scrub pad and the surface coated with cooking oil.  Cooking surfaces must be covered when not In us.